AI Receptionist

Stop Answering, Start Caring

Free your team to focus on patients. Our AI manages the front line, answering calls, checking patients in, and confirming details with perfect accuracy.

Problem & Solution

Buried in Phone Calls and Admin?

Clinics lose hours every day to repetitive reception tasks—constant ringing, appointment checks, arrival notifications, missed messages and follow-ups. Human workload goes up. Patient satisfaction goes down. And important information slips through the cracks.

The AI Receptionist changes that. It answers instantly, checks patients in automatically, handles routine enquiries, and routes urgent information to the right person—without delays, drop-offs, or burnout.

How It Works

Smart Patient Intake, End-to-End

1

Answer & Triage

The AI answers calls immediately, identifies the patient or caller, and understands the request.

2

Process & Action

patients can booked, reschedule or cancel their appointments with anything requiring human intervention routed to the correct person to help

3

Notify & Escalate

Urgent or complex matters trigger real-time alerts so your staff never miss a critical message.

Key Features

Built for Clinical Efficiency

Built for Real-World Practice Workflows

MBS Pro AI Receptionist adapts to your clinic’s unique operations, automating front-desk tasks to significantly reduce phone pressure and create smoother, more predictable patient flow.

Instant Call Handling

Eliminate busy signals and long hold times. Calls are answered immediately, key details are captured upfront, and each enquiry is routed correctly on the first interaction.

Why It Matters

More Than a Receptionist, A Force Multiplier

More Than a Receptionist, A Force Multiplier

Our AI Receptionist automates call handling, appointment management, and patient triage, transforming your front desk into a proactive, 24/7 communication hub that enhances care access and practice efficiency.

Our AI Receptionist automates call handling, appointment management, and patient triage, transforming your front desk into a proactive, 24/7 communication hub that enhances care access and practice efficiency.

Free your staff from constant call handling and repetitive admin.

Reduce missed calls and improve patient satisfaction dramatically.

Ensure every request is processed consistently and reliably.

Increase clinic efficiency without increasing staffing costs.

Pricing

Fair Pricing for AI Receptionist

$199/month

+GST

Free 2 month trial with no set up fees 

24/7 Intelligent Call Handling

End-to-End Booking & Rescheduling

Always-On Patient Support

Automated After-Hours PIP Optimization

$199/month

+GST

Free 2 month trial with no set up fees 

24/7 Intelligent Call Handling

End-to-End Booking & Rescheduling

Always-On Patient Support

Automated After-Hours PIP Optimization

Give Your Front Desk a Break

Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.

Got something? Let’s chat

Casey Going, Co-Director at MBSPro

Casey Going

Co-Director at MBSPro

Give Your Front Desk a Break

Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.

Got something? Let’s chat

Casey Going, Co-Director at MBSPro

Casey Going

Co-Director at MBSPro

Give Your Front Desk a Break

Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.

Got something? Let’s chat

Casey Going, Co-Director at MBSPro

Casey Going

Co-Director at MBSPro

Give Your Front Desk a Break

Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.

Got something? Let’s chat

Casey Going, Co-Director at MBSPro

Casey Going

Co-Director at MBSPro

© 2026 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.

© 2026 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.

© 2026 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.

© 2026 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.