AI Receptionist
AI Receptionist
Stop Answering, Start Caring
Free your team to focus on patients. Our AI manages the front line, answering calls, checking patients in, and confirming details with perfect accuracy.
Problem & Solution
Problem & Solution
Problem & Solution
Buried in Phone Calls and Admin?
Clinics lose hours every day to repetitive reception tasks—constant ringing, appointment checks, arrival notifications, missed messages and follow-ups. Human workload goes up. Patient satisfaction goes down. And important information slips through the cracks.
The AI Receptionist changes that. It answers instantly, checks patients in automatically, handles routine enquiries, and routes urgent information to the right person—without delays, drop-offs, or burnout.
How It Works
How It Works
How It Works
Smart Patient Intake, End-to-End
1
Answer & Triage
The AI answers calls immediately, identifies the patient or caller, and understands the request.
1
Answer & Triage
The AI answers calls immediately, identifies the patient or caller, and understands the request.
1
Answer & Triage
The AI answers calls immediately, identifies the patient or caller, and understands the request.
2
Process & Action
patients can booked, reschedule or cancel their appointments with anything requiring human intervention routed to the correct person to help
2
Process & Action
patients can booked, reschedule or cancel their appointments with anything requiring human intervention routed to the correct person to help
2
Process & Action
patients can booked, reschedule or cancel their appointments with anything requiring human intervention routed to the correct person to help
3
Notify & Escalate
Urgent or complex matters trigger real-time alerts so your staff never miss a critical message.
3
Notify & Escalate
Urgent or complex matters trigger real-time alerts so your staff never miss a critical message.
3
Notify & Escalate
Urgent or complex matters trigger real-time alerts so your staff never miss a critical message.
Key Features
Key Features
Key Features
Built for Clinical Efficiency
Built for Real-World Practice Workflows
MBS Pro AI Receptionist adapts to your clinic’s unique operations, automating front-desk tasks to significantly reduce phone pressure and create smoother, more predictable patient flow.
Built for Real-World Practice Workflows
MBS Pro AI Receptionist adapts to your clinic’s unique operations, automating front-desk tasks to significantly reduce phone pressure and create smoother, more predictable patient flow.
Built for Real-World Practice Workflows
MBS Pro AI Receptionist adapts to your clinic’s unique operations, automating front-desk tasks to significantly reduce phone pressure and create smoother, more predictable patient flow.
Instant Call Handling
Eliminate busy signals and long hold times. Calls are answered immediately, key details are captured upfront, and each enquiry is routed correctly on the first interaction.
Instant Call Handling
Eliminate busy signals and long hold times. Calls are answered immediately, key details are captured upfront, and each enquiry is routed correctly on the first interaction.
Instant Call Handling
Eliminate busy signals and long hold times. Calls are answered immediately, key details are captured upfront, and each enquiry is routed correctly on the first interaction.
Why It Matters
Why It Matters
Why It Matters
More Than a Receptionist, A Force Multiplier
More Than a Receptionist, A Force Multiplier
Our AI Receptionist automates call handling, appointment management, and patient triage, transforming your front desk into a proactive, 24/7 communication hub that enhances care access and practice efficiency.
Our AI Receptionist automates call handling, appointment management, and patient triage, transforming your front desk into a proactive, 24/7 communication hub that enhances care access and practice efficiency.
Free your staff from constant call handling and repetitive admin.
Free your staff from constant call handling and repetitive admin.
Free your staff from constant call handling and repetitive admin.
Reduce missed calls and improve patient satisfaction dramatically.
Reduce missed calls and improve patient satisfaction dramatically.
Reduce missed calls and improve patient satisfaction dramatically.
Ensure every request is processed consistently and reliably.
Ensure every request is processed consistently and reliably.
Ensure every request is processed consistently and reliably.
Increase clinic efficiency without increasing staffing costs.
Increase clinic efficiency without increasing staffing costs.
Increase clinic efficiency without increasing staffing costs.
Give Your Front Desk a Break
Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.
Got something? Let’s chat
Casey Going
Co-Director at MBSPro
Give Your Front Desk a Break
Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.
Got something? Let’s chat
Casey Going
Co-Director at MBSPro
Give Your Front Desk a Break
Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.
Got something? Let’s chat
Casey Going
Co-Director at MBSPro
Give Your Front Desk a Break
Let the AI Receptionist handle calls, check-ins and routine requests so your team can focus on patients, not phones.
Got something? Let’s chat
Casey Going
Co-Director at MBSPro
© 2025 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.
© 2025 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.
© 2025 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.
© 2025 MBSPro. Built by GPs, for GPs. Developed in partnership with Business for Doctors.